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Terms & Conditions

Terms & Conditions



1.1 The Website is owned and operated by ReadyAim.Digital (ABN 70 710 322 317) and/or its associates, related parties, successors, and assigns (collectively referred to as “Provider,” “us,” “we,” or “our”).

(a) any persons viewing or otherwise accessing the Website (“Visitor”);

(b) any persons supplying personal information (including name and email address) to the Provider through or in connection with the Website, whether by way of the Provider’s registration, contact, or request forms or otherwise (“Registered User”); and

(c) any persons provided with an individual account (“Account”) for the management of services purchased from the Provider (“Clients” or “Customer”).

All categories of users are collectively referred to as “Users,” “you,” or “your” in these Terms and Conditions (T&C).

1.2 The terms and conditions set forth below, the Privacy Policy, and any other terms and conditions, notices, and disclaimers displayed elsewhere on the Website apply to all categories of users.

1.3 By becoming a User, you hereby acknowledge and agree to be bound by the T&C. This version represents the most current version of the T&C. In addition to the T&C, the supply of any services by the Provider to a Client is subject to the Terms of Service, which may be viewed here.




2.1 In consideration of your becoming a User, you represent and warrant that:

(a) you are 18 years of age or older;

(b) you have the capacity to form a binding contract;

(c) you are not a person barred from accessing or using the Website under the governing laws of the T&C; and

(d) your access or use of the Website does not violate any applicable law or regulation.




3.1 The Website provides the following information, content, resources, and other materials (collectively, “Website Content”):

(a) various information on the Provider, its products and services, contact details, and management team;

(b) tools for online domain name search and registration;

(c) various submission or request forms for enabling Users to pursue their inquiries with the Provider;

(d) articles on general topics of interest;

(e) FAQ section; and

(f) for Clients, the Manage My Account section enabling Clients to manage, update, and revise their Account details and/or services purchased from the Provider.

3.2 The Website Content may also include other Provider communications such as service announcements and administrative messages communicated to Registered Users and Clients, and they are considered part of the terms of registration of the Website and service, respectively.

3.3 Unless explicitly stated otherwise, any new Website Content, features, or applications offered or made available from time to time by the Provider through or in connection with the Website shall be subject to the T&C.




4.1 In accessing and using the Website or any Website Content, you expressly acknowledge and agree that:

(a) the Website is offered, supplied, and provided on an “as-is” and “as available” basis, and the Provider assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any User communications or personalized settings;

(b) you understand that the Website may include software (“Software”) and security components that permit digital materials to be protected, and that your access and use of the Website are subject to Software usage rules set by the Provider and/or owners of proprietary Software. The Provider makes no warranty that any errors in the Software will be corrected;

(c) you are responsible for obtaining access to the Website and that access may involve third-party fees. You are responsible for those fees and must provide and be responsible for all equipment necessary to access the Website;

(d) you may not:

(i) forge headers or otherwise manipulate identifiers to disguise the origin of any content or data transmitted through the Website;

(ii) disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other Users are able to type, or otherwise act in a manner that negatively affects other Users’ ability to engage in real-time exchanges;

(iii) interfere with or disrupt the Website or servers or networks connected to the Website or disobey any requirements, procedures, policies, or regulations of networks connected thereof;

(iv) take any action that places an unusually large load on the infrastructure of the Website or bandwidth connecting to the Website, or take any action that includes the use of any data accumulation tool, robot, or spider to compile, disseminate, extract, process, monitor, or copy any web pages;

(v) intentionally or unintentionally violate any applicable local, state, national, or international law; and

(vi) attempt to override or circumvent any of the usage rules embedded into the Software or those provided herein.

(e) subject to Clause 9, any material downloaded or obtained through the Website is done at your own discretion and risk. You will solely be responsible for any damage to your computer system or loss of data that results from the download.




5.1 In viewing the Website Content displayed on the Website, you expressly acknowledge and agree that:

(a) all Website Content compiled by the Provider and all other information and materials posted on the Website or communicated to you from time to time by the Provider are provided for guidance or as reference tools only;

(b) NO advice relating to the subject matter of such Website Content is understood to be given to you by the Provider;

(c) under no circumstances will the Provider be liable in any way for any Website Content, including, but not limited to, any errors or omissions in any Website Content, or for any loss or damage of any kind incurred as a result of the use of any Website Content;

(d) the Website Content may be subject to change without notice and does not take into account your objectives, personal or commercial situation, requirements or needs, or any statutory obligations or requirements;

(e) to the fullest extent of the law, the Provider expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, any warranty of merchantability, fitness for a particular purpose, or correspondence to particular descriptions in respect of any Website Content displayed on the Website; and

(f) no advice or information obtained by you from the Provider or through the Website shall create any warranty not expressly stated in the T&C.




6.1 For the purposes of this Clause, “User Content” means any and all:

(a) personal information provided by you in a registration, subscription, request, or subscription form (“Registration Data”);

(b) other data or materials you upload, post, email, transmit, or otherwise make available through or in connection with the Website.

6.2 User Content shall also include any personal or business information provided, revised, or updated by a Client through or in connection with the Client’s Account (“Client Data”).

6.3 You expressly acknowledge, agree, and warrant that:

(a) you are solely and entirely responsible for your User Content;

(b) all Registration Data or Client Data submitted by you to the Provider through or in connection with the Website is true, accurate, and current;

(c) you shall update any changes to your Registration Data or Client Data as soon as practicable; and

(d) you shall not upload, post, email, transmit, or otherwise make available through or in connection with the Website any User Content that:

(i) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, pornographic, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;

(ii) you do not have a right to make available under any law or under contractual or fiduciary relationships;

(iii) infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party;

(iv) comprises unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

(v) contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or

(vi) purports to impersonate any other person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity.

6.4 You also expressly acknowledge, agree, and warrant that the Provider:

(a) shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any User Content made available by you through or in connection with the Website or your Account (if applicable);

(b) may access, preserve, and disclose all User Content if required to do so by law or in good faith belief that such access preservation or disclosure is reasonably necessary to comply with legal process, enforce the T&C, respond to customer service requests, or protect the rights, property, or personal safety of the Website, other Users, and/or the public.

6.5 You understand that the technical processing and transmission of all User Content submitted or posted by you may involve transmissions over various networks and changes to conform and adapt to technical requirements.

6.6 The Provider does not claim ownership of any User Content you submit or upload through or in connection with the Website. However, with respect to such User Content, you hereby agree to grant the Provider a worldwide, sub-licensable, perpetual, transferable, royalty-free, and non-exclusive license to use, distribute, reproduce, modify, adapt, and publicly display the User Content on the Website (excluding any personal information given by you as part of your Registration Data or Client Data), and to incorporate the data or material into any proprietary works of the Provider for any purposes.




7.1 As a Client, you may be required to create an Account when services are first purchased by you. Accordingly, you will be given an Account designation by the Provider and will receive a password from the Provider.

7.2 You expressly acknowledge, agree, and warrant that:

(a) you are responsible for maintaining the confidentiality of the Account and are fully responsible for all activities that occur under the same;

(b) you will keep secure any passwords used with the Account;

(c) you will not reveal to any persons any administration tools contained in the Account, except on a “need to know” basis;

(d) you will immediately notify the Provider of any unauthorized use of the Account or passwords or any other breach of security;

(e) you will ensure that you or your authorized users log out from the Account at the end of each session; and

(f) you will keep all contact details current and updated. Any notification affecting the Provider’s services will be made to the contact details kept in the Account.

7.3 The Provider shall not be liable for any loss or damage arising from your failure to comply with this Clause.





8.1 The Services provided by Ready Aim Digital are on an “as is” and “as available” basis. makes no warranties, express or implied, regarding the Services or availability, reliability, accuracy, completeness, or suitability for a particular purpose.


8.2 Ready Aim Digital does not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Any reliance on the Service is at the client’s own risk.


8.3 Ready Aim Digital makes no guarantees or representations regarding the results that may be obtained from the use of the Service, including the success or effectiveness of any website maintenance or support activities.



9.1 In no event shall Ready Aim Digital or its directors, officers, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use a Service, including but not limited to loss of profits, data, or other intangible losses, even if Ready Aim Digital has been advised of the possibility of such damages.


9.2 Ready Aim Digital’s total liability, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the amount paid by the client for the Service in the twelve (12) months preceding the event giving rise to the liability.



10.1 The Provider offers website design and development services (“Design & Development Services”) to Clients. These services include, but are not limited to, the creation and customization of website designs, development of website functionalities, and integration of third-party tools and platforms.


10.2 The Design & Development Services may require the submission of project requirements, specifications, and other relevant materials by the Client. The Provider will make reasonable efforts to meet the agreed-upon specifications and deliver the completed website within the agreed-upon timeframe.


10.3 The Client acknowledges and agrees that the final design and functionality of the website may vary from initial concepts or mock-ups due to technical limitations, compatibility issues, or other factors. The Provider will work closely with the Client to address any reasonable revisions or modifications during the development process.


10.4 The ownership of the completed website, including its design elements, source code, and intellectual property rights, will be transferred to the Client upon full payment for the Design & Development Services, unless otherwise agreed upon in writing.


10.5 The Client is responsible for providing accurate and up-to-date content, materials, and necessary permissions for the website. The Provider will not be held liable for any copyright infringements, inaccurate information, or legal disputes arising from the content provided by the Client.


10.6 The Client agrees to review and test the completed website promptly upon delivery. Any defects, errors, or issues should be reported to the Provider within a reasonable timeframe. The Provider will make reasonable efforts to address and rectify any reported issues within a mutually agreed-upon timeframe.




11.1 Purpose of Services

11.2 Hosting services provided by Ready Aim Digital are primarily intended for the purpose of hosting websites and email. Hosting services are not permitted for batch processing, video encoding/transcoding, web crawling/spidering, archiving, online backup systems, or any system unrelated to website hosting, unless explicitly agreed upon in writing for a dedicated server. Ready Aim Digital reserves the right to take proactive action to maintain the stability of its systems for all clients.


11.3 Suitability of Hosting Environment

11.4 Managed Hosting: Ready Aim Digital does not actively impose limitations on disk space or bandwidth for managed hosting. However, in order to ensure system stability, resource usage may be limited to prevent any single client from adversely affecting others on shared servers.

11.5 Dedicated Servers: The resources available for dedicated servers are defined by the package purchased by the client.


11.6 “Unlimited” Allowances

11.7 Any “unlimited” allowances are subject to fair use. If a customer exceeds the monthly bandwidth or disk space deemed excessive in comparison to the average usage by other customers on our platform, Ready Aim Digital may, at its discretion, advise the customer to improve website efficiency, configure a CDN (Content Delivery Network), or upgrade to a bespoke solution. The customer will be billed accordingly for such usage.


11.8 Service Needs

11.9 If Ready Aim Digital determines that the selected or purchased service does not meet the customer’s needs, the customer will be informed and advised on the appropriate service. Ready Aim Digital is not obligated to continue providing hosting services that are inadequate or unsuitable for the customer’s needs. Failure to cooperate with an account move request may result in account suspension and/or termination.


11.10 Migration Service

11.11 Ready Aim Digital offers a free migration service to assist in transferring websites from the customer’s previous provider to Ready Aim Digital. This migration service is provided as a best-effort service. While reasonable care will be taken to move site files and data, it is the customer’s responsibility to provide suitable access for data retrieval and verify the successful migration of the site. Migration of emails, DNS records, and domain names may be possible but cannot be guaranteed without interruption.


11.12 Changes to the Hosting Environment

11.13 Ready Aim Digital reserves the right to change the hosting environment in which the customer’s website runs under the following circumstances:

(a) To reflect changes in relevant laws and regulatory requirements.

(b) To implement minor technical adjustments and improvements, such as addressing security threats.


11.14 These changes will be made on a “like for like” basis and will not affect the customer’s use of the hosting environment. Material changes to the website hosting environment will only occur to provide an “upgrade.” The customer will be notified in writing of any changes made to the hosting environment.


11.15 Upstream Providers

11.16 The customer must agree to the terms of Ready Aim Digital’s upstream providers, with emphasis on their terms of export law. Ready Aim Digital has made an effort to incorporate all relevant terms of its upstream providers into this agreement.


11.17 CDN and Bandwidth Usage

11.17.1 In locations where bandwidth prices are high due to a relative lack of connectivity or fluctuations (e.g., the Middle East), Ready Aim Digital may require the customer to use a CDN service provided by Ready Aim Digital. A CDN service distributes worldwide traffic, improving page load speed and reducing bandwidth usage from the source server. Ready Aim Digital will reasonably assist with the setup.


11.18 No Guarantee

11.18.1 Ready Aim Digital does not guarantee the defense of customer websites from denial of service attacks unless specifically offered and agreed upon. Customers who anticipate being a target of DDoS attacks should consider purchasing a DDoS mitigation service from a third-party provider, such as Cloudflare.


11.19 Service Uptime

11.19.1 Ready Aim Digital endeavors to provide a 99.9% service uptime, excluding planned or emergency server maintenance or conditions beyond its reasonable control. Customers will be notified of planned maintenance through the status page and, if the maintenance lasts longer than 30 minutes, via email. In the event of a server problem, a qualified engineer will be assigned within 30 minutes of notification. If the problem cannot be resolved within 30 minutes, the customer will be notified with details of the issue and an estimation of the resolution timeframe.


11.20 Backups

11.20.1 Ready Aim Digital takes daily backups of customer websites and stores them offsite, usually in the same geographic region (but not necessarily the same country) as the live server for optimal performance. Non-fundamental files, such as error logs, cPanel backups, and cache files, may be excluded from backups. Backups are provided as a best-effort service, and Ready Aim Digital does not warrant their completeness or regularity. It is the customer’s responsibility to maintain backups of their website.


11.21 Disruption to Services

11.21.1 Ready Aim Digital is not responsible for disruptions to services caused by events outside its control. While every effort is made to select providers offering a high level of performance and uptime, disruptions caused by events outside Ready Aim Digital’s control will be promptly communicated to the customer, and steps will be taken to minimize the impact. Ready Aim Digital will not be liable for disruptions caused by such events. Ready Aim Digital will not be responsible for network or hardware issues upstream of its systems, such as issues with AWS or other providers.



12.1 Purpose of Services

12.1.1 Ready Aim Digital provides an online service that offers email support to website managers and owners (referred to as the “Service”).

12.1.2 The Service may experience sporadic interruptions due to technical problems, maintenance works, restore processes, or other reasons beyond’s control.

12.1.3 reserves the right to interrupt the Service at any time without notice.


12.2 Registration Process

12.2.1 To use the Service, creating a personal account on the Ready Aim Digital website is required. This involves choosing a username, a password, and providing further information.

12.2.2 The submitted information must be accurate and kept up to date.

12.2.3 The authentication process is part of the normal security and authentication procedures to ensure the safety of clients. It verifies the client’s genuine interest in registering or activating the Service.

12.2.4 Registered users must keep their access codes secure and not share them with anyone. Compromised access codes should be promptly reported to Ready Aim Digital, which will deactivate them.

12.2.5 Disclosing access codes to unauthorized third parties may result in unauthorized access to the website and/or the Service.

12.2.6 The customer is solely responsible for all activities conducted using their account.

12.2.7 Ready Aim Digital Services are available to companies and individuals who are 18 years old or above.


12.3 Payment Procedure

12.3.1 Payment for the Service is to be made in advance, including any applicable taxes.

12.3.2 The client is responsible for the timely payment of Ready Aim Digital Service.

12.3.3 Prices of services may be changed at Ready Aim Digital’s discretion.

12.3.4 Ready Aim Digital is not liable to refund any payments if prices decrease or if offers or packages are altered after payment has been made.

12.3.5 Ready Aim Digital does not handle or store clients’ payment details (e.g., credit card numbers). This data is kept with the payment service providers.

12.3.6 The payment process involves transferring protected and encrypted data directly to the payment gateway. The payment service provider communicates the result of the transaction to Ready Aim Digital only when the transaction is completed. Ready Aim Digital may apply limitations and exclusions to the means of payment available for the client for safety reasons.

12.3.7 Ready Aim Digital reserves the right to reject orders if the provided personal data and/or payment data are not genuine, if there has been a past breach towards Ready Aim Digital, or if the client has exceeded spending limits.

12.3.8 Ready Aim Digital performs necessary checks to control illegal activities and reserves the right to take action against those engaged in online fraud.


12.4 Limits of Liability

12.4.1 Ready Aim Digital assumes no responsibility for direct or indirect damages of any kind suffered by the client, its partners, agents, employees, or collaborators related to the Service provided.

12.4.2 Ready Aim Digital cannot be held liable for loss of profit, inability to use the Service, or direct and indirect damages of any kind.

12.4.3 Ready Aim Digital is not responsible for the consequences of the illegitimate use of data provided by the client. It cannot guarantee uninterrupted or error-free operation of the Ready Aim Digital website.

12.4.4 Temporary technical malfunctions or interruptions of the Ready Aim Digital website that momentarily prevent the use of the Service do not entitle the client to any refund.

12.4.5 The website may contain links to third-party websites. Ready Aim Digital is not responsible for the accessibility and content of these links or for any consequences of using the linked content.

12.4.6 The sole solution for any alleged damage caused by the Ready Aim Digital Service is the cancellation of the subscribed Service.


12.5 Support Tickets

12.5.1 Support requests, also known as tickets, will be successfully resolved if they pertain to the following issues:

  1. Problems with the website interface, including HTML, CSS, and Javascript.
  2. Requests for modifications of style elements on the page using CSS.
  3. Requests for content additions and modifications of images.
  4. Requests for creating basic graphic elements such as buttons, menus, and newsletter forms.
  5. Requests for WordPress consultations, support, and consultancy.
  6. Requests for WordPress advice on how to accomplish specific tasks.
  7. Themes and plugins checks to ensure compatibility and functionality.
  8. Installation and setup of plugins.
  9. Backup and restoration of your WordPress website.
  10. Improvement of website performance.
  11. SEO (Search Engine Optimization) suggestions to enhance website visibility.

12.5.2 Examples of support requests that may be rejected include:

  1. Change of the website theme.
  2. Creation of landing pages.
  3. Customization of plugins.
  4. Customization of the website theme.
  5. Marketing activities such as advertising campaigns or promotional strategies.
  6. Full-scale SEO services beyond basic suggestions or optimisation.

12.5.3 Clients who are unsure whether their support request falls within the listed topics can submit a ticket to inquire about its acceptance.


12.6 Cancellation of the Service

12.6.1 The Service can be interrupted at any time by both the client and Ready Aim Digital.

12.6.2 The relationship is based on mutual satisfaction.

12.6.3 Ready Aim Digital has a zero-tolerance policy towards aggressive communication, insults, and discrimination.

12.6.4 Clients can discontinue the Service by writing an email to

12.6.5 Services that have already been paid for are not eligible for refunds.




13.1 Limitation of Liability

13.1.1 You expressly understand and agree that the Provider, its subsidiaries, affiliates, officers, agents, co-branders, or other partners, and employees shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if the Provider has been advised of the possibility of such damages, resulting from:

(a) the accessing of, or the inability to access, the Website, the use of, or the inability to use, or the reliance, or the inability to rely on the Website Content;

(b) unauthorized access to or alteration of any of your transmissions or data, including any User Content; and

(c) any other matter relating to the Website or Website Content displayed on the Website or communicated to you.




14.1 Indemnification

14.1.1 You agree to fully indemnify, defend, and hold the Provider, its subsidiaries, affiliates, officers, agents, co-branders, or other partners, and employees, harmless from any and all claims or demands, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of your:

(a) access and use of the Website or any Website Contents thereof;

(b) connection to the Website;

(c) violation of the T&C; or

(d) violation of any rights of another.




15.1 Copyright Ownership

15.1.1 All copyright on the Website or embodied in any Website Content displayed on the Website is owned by the Provider or its proprietary holders, and you are required to abide by all copyright notices contained on the Website.


15.2 Restrictions on Use

15.2.1 Except to the extent otherwise specifically authorized by the Provider and/or the proprietary holders:

(a) You may not copy, modify, translate, publicize, reproduce, exploit, broadcast, transmit, distribute, perform, display, or sell any of, or any portion of, any or all Website Content of the Website, or create any derivative works thereof. You may not use any of the Website Content in connection with any commercial endeavors, whether in whole or in part.

(b) You may only retrieve and display any Website Content on a computer screen, print individual pages on paper, photocopy and store such pages in electronic form on a disc (but not on any server or other storage device connected to a network) solely for your personal use.

(c) You may not alter the text, graphics, images, audiovisual, or any other materials contained on the Website or embodied in any Website Content.


15.3 Prohibited Actions

15.3.1 Any unauthorized reproduction, publication, further distribution, or public exhibition of the Website or all Website Content contained therein, in whole or in part, is strictly prohibited.


15.4 Trademarks

15.4.1 Additionally, the Website domain name, the Provider’s name, logo, other names, and logos of the Provider as may be created, produced, or used from time to time (“Marks”) are trademarks or registered trademarks of the Provider and its affiliated companies. Without express and written prior permission, you agree not to display or use the Marks in any manner for any purpose whatsoever.




16.1 Limited Access to Users within Australia

16.1.1 The Website is provided for the benefit of, and is intended to be viewed by, Users within Australia.


16.2 Responsibility for Compliance

16.2.1 If you are viewing the Website on a computer outside Australia, you expressly acknowledge, agree, and warrant that:

(a) In choosing to access and use the Website outside Australia, you are solely responsible for complying with the laws applicable in your jurisdiction.

(b) The Provider shall not incur any liability to you whatsoever with respect to your access and use of the Website.

(c) You shall indemnify the Provider against any and all liability the Provider may have in relation to any third party for any reason whatsoever arising out of your use of the Website.




17.1 Establishment of General Practices and Limits

17.1.1 You expressly acknowledge and agree that:

(a) The Provider may establish general practices and limits concerning the use of the Website. These practices and limits may include, but are not limited to, the maximum number of days and months that any data submitted by you will be retained by the Website, the maximum amount of information that may be submitted by you, and the maximum number of times and the maximum duration for which you may access any Website Content on the Website or your Account (where applicable) in a given period of time.

(b) The Provider has no responsibility or liability for the deletion or failure to store any descriptions, work, portfolio, profile, or other information or communication posted by you or obtained or procured from or through the use of the Website.

(c) The Provider reserves the right to modify these general practices and limits from time to time.




18.1 Modification or Discontinuance of the Website

18.1.1 The Provider reserves the right, at any time and from time to time, to modify or discontinue, temporarily or permanently, the Website or any part thereof. This includes the provision of any Website Content, with or without notice to you.

18.1.2 You agree that the Provider shall not be liable to you or any third party for any such modification, suspension, or discontinuance of the Website or any part thereof.


18.2 Amendments to the T&C

18.2.1 The Provider reserves the right to make any amendments to the T&C at any time in its sole and absolute discretion, with or without notice to you.

18.2.2 The most current version of the T&C, as posted on this page, shall supersede all previous versions.

18.2.3 It is your responsibility to regularly check for the upload of a new version of the T&C. If you do not agree to any revisions pursuant to the upload of a new version of the T&C, you must immediately stop using the Website.

18.2.4 You agree that the Provider shall not be liable to you or any third party for any such modification, suspension, or discontinuance of the Website or amendments to the T&C.


18.3 Acceptance of Modified T&C

18.3.1 Your continued use of the Website after such modifications or amendments shall constitute an acceptance of your agreement to be bound by the T&C, as amended.




19.1 Suspension and Termination of Access

19.1.1 You agree that the Provider may, under certain circumstances and without prior notice, suspend or immediately terminate your access to the Website and remove any associated User Content. This includes profiles, works, information, or contact details.

19.1.2 The Provider reserves the right to take such actions for the reasons specified in this section.


19.2 Causes for Suspension or Termination

19.2.1 Cause for such suspension or termination may include, but is not limited to:

(a) Breaches or violations of the T&C, Privacy Policy, and/or any other agreements entered into between you and the Provider.

(b) Requests by law enforcement or other government agencies.

(c) Discontinuance of the Website or any part thereof.

(d) Unexpected technical or security issues or problems.


19.3 Discretion and Liability

19.3.1 All suspensions or terminations shall be made at the Provider’s sole discretion.

19.3.2 The Provider shall not be liable to you or any third party for any such suspension or termination.




20.1 Full Refund on Termination

20.1.1 The Provider offers a full (100%) refund if a notice of termination is received within 15 calendar days after the payment and no work has started on your project.


20.2 Partial Refund Policy

20.2.1 In case of termination requested after the initial 15 calendar days, the Provider reserves the right to provide a partial refund.

20.2.2 The partial refund amount will consist of 5% administrative fees plus the number of hours worked by the Provider’s staff on your project.

20.2.3 Worked hours include, but are not limited to, research, meetings, creation of documentation, layout creation, hosting setup, and phone calls with you.




21.1 Links to Other Websites or Resources

21.1.1 The Website may provide links to other websites or resources, which you may choose to access at your sole discretion.

21.1.2 These links are provided to offer increased value to our Users.


21.2 Lack of Control and Endorsement

21.2.1 You acknowledge that the Provider has no control over the content or availability of such external sites or resources.

21.2.2 The Provider does not endorse and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such sites or resources.


21.3 Disclaimer of Responsibility and Liability

21.3.1 You further acknowledge and agree that the Provider shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.


Please note that when you access these external links, you are subject to the terms and conditions and privacy policies of those respective websites. The Provider encourages you to review the terms and policies of any third-party websites you visit.




22.1 Handling of Inappropriate Emails

22.1.1 We will not respond, unless required by law, to any email that contains threatening, abusive, malicious, pornographic, obscene, defamatory, or otherwise illegal or inappropriate material.

22.1.2 In such cases, we reserve the right to take appropriate action at our sole discretion.


22.2 Submission and Publication of Emails

22.2.1 All emails received may be considered for publication, free of charge, where appropriate.

22.2.2 If you wish to negotiate a fee for the publication of your exclusive material, please email us at

22.2.3 In your email, please provide your name, address, and, if applicable, a contact telephone number.

22.2.4 Your email must clearly state that the material contained within it is submitted for the purpose of negotiating a fee for publication.

22.2.5 Please refrain from sending the email to any other email address, user, or third party.


22.3 Confidentiality and Response Time

22.3.1 We will not disclose any personal information of any staff, employee, contractor, or worker of the Provider or the Provider’s associates, under any circumstances.

22.3.2 We aim to respond to all emails within 3 days of receipt, where appropriate, but we cannot guarantee a response.

22.3.3 All emails will generally be stored for 6 months, after which they will be automatically deleted.

22.3.4 Any email sent to the incorrect destination may be deleted immediately.


Please note that our email policy ensures the appropriate handling of emails and protects the privacy and confidentiality of our staff. We strive to provide timely responses but cannot guarantee a reply to every email.




22.1 The use of any personal data collected from you is subject to our Privacy Policy, which is incorporated into this T&C by reference.




23.1 You agree that, except as otherwise expressly provided in this T&C, there shall be no third party beneficiaries to this T&C, and that you may not assign your profile or registration to any other persons.




24.1 If you choose to provide us with a nominated email address, unless you expressly inform us otherwise, the Provider may communicate with you by providing you with notices regarding updates, changes or additions to the Website or Services offered through or in connection with the Website.




25.1 This T&C and any obligations arising out of or in relation to the T&C shall be governed by and construed in accordance with the laws of New South Wales, Australia.




26.1 You understand, agree and acknowledge that the courts of NSW are to have exclusive jurisdiction to settle any dispute (including claims for set-off and counterclaims and disputes relating to any non-contractual obligations) which may arise out of or in connection with the T&C and for such purposes irrevocably submit to the jurisdiction of the aforesaid courts.




27.1 Entire Agreement

27.1.1 The T&C constitute the entire agreement between you and the Provider, governing your access, use, and purchase through or in connection with the Website.

27.1.2 This agreement supersedes any prior agreements between you and the Provider.


27.2 Additional Terms and Conditions

27.2.1 You may also be subject to additional terms and conditions when using or purchasing certain other services provided by the Provider, affiliated services, third-party content, or third-party software.


Please note that the T&C presented here represent the complete agreement between you and the Provider, regulating your access, use, and purchases associated with the Website. Furthermore, specific services or content may be subject to additional terms and conditions.




28.1 Waiver

28.1.1 The failure of the Provider to exercise or enforce any right or provision of the T&C shall not be deemed as a waiver of such right or provision.


28.2 Severability

28.2.1 If any provision of the T&C is found by a court of competent jurisdiction to be invalid, the parties agree that the court should make reasonable efforts to give effect to the intentions of the parties as reflected in the provision.

28.2.2 The invalidity of any provision shall not affect the validity and enforceability of the remaining provisions of the T&C, which shall remain in full force and effect.


Please note that any failure to enforce a provision of the T&C by the Provider does not waive their right to enforce that provision in the future. If any provision is deemed invalid, the court will try to uphold the intention of the parties, while the remaining provisions will continue to be valid and enforceable.




29.1 Any violations or infringement of the T&C should promptly be reported by the User by emailing the Provider at